Confidentiality policy KRISTAL.air

Personal data of the "KRISTAL .air" mobile application

The KRISTAL.air mobile application is a trademark of the company Kristal Aeronautique, SARL with a share capital of 10,000 Euros, registered with the Montpellier Trade and Companies Register under number 412 462 285. Kristal Aeronautique is subject to the VAT and identified by an individual number in application of article 286 ter of the general tax code. Its individual identification number is FR 62 412462285.
Address: 61 rue Frédéric Mistral, 34400 Lunel - FRANCE
As Data Controller, KRISTAL.air undertakes to pay the maximum attention to the security and protection of your privacy. KRISTAL.air processes your personal data in compliance with the applicable laws and regulations on the protection of privacy and personal data, and in particular the Data Protection Act n° 78-17 of 6 January 1978 and the 2016 Regulations / 679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD) entered into force on 25 May 2018. Our privacy policy explains how your personal data is handled when you use our services. These are composed of a mobile application, a website and a cloud service that collect and process the data in order to help you improve your practice of light aviation and to allow you to share your flights, challenges and experiences with the KRISTAL.air community, your friends and your family.

You are in control of your personal data

Navigation modes

You need to be able to make the choices that are appropriate for your privacy situation. This is why our app allows each user to choose a privacy mode that suits them between our three options: public, anonymous and ghost.

Public mode

When you choose public mode, you agree that your activities as well as your username are visible to other users.

Anonymous mode (Default)

When you choose anonymous mode, your username will change during each activity, ensuring you browse and fly with complete discretion.

Ghost Mode

When using the app in ghost mode no one will be able to see your activities. In order to guarantee the confidentiality of our users' information, it is possible to choose to synchronize or not to synchronize a flight.

Flight synchronization

Synchronized flight:

when you synchronize a flight, you agree that your flight is sent to the KRISTAL.air server so that it can be recorded, processed and analyzed. This will allow you to benefit from advanced features such as: flight analysis and statistics, 3D flight visualization, association of the flight with a challenge, association of the flight with an experience. Unsynchronized flight: unsynchronized flights will remain available on your device but will not be processed by the KRISTAL.air servers and will not be visible to other users of the application. If you delete the app from your device, unsynchronized flights will be permanently lost.

Suppression of flights

When you delete a synchronized flight, it will be permanently deleted from the KRISTAL.air servers and you will no longer be able to recover it.

Social network

The KRISTAL.air application was designed around the principle of community and the sharing of a common passion: light aviation. You therefore have control over your information when you decide to publish a post on our social network. We give you the means to delete one or more of your publications at any time. This will remove it from the news feed and our servers.

Delete your account

When you delete your account, we delete all the content you have posted, such as your photos and flights; and you will not be able to retrieve this information afterwards. Information about you that others have shared is not part of your account and will not be deleted.

Our application allows its users:

· To automatically record all flights using data from their phones' GPS, barometer and accelerometer. · To visualize a flight in 3D with a player, and view of the on-board camera type. · To visualize in live mode the position of a student pilot, his relatives or competitors. · To create educational or sporting challenges directly on the phone. · To participate in competitions such as : ANR (Air Navigation Race), precision piloting, air rally. · To share experiences and draw inspiration from those of others: flight plan, points of interest, flying tips.

What information is collected:

· Identity data: allows you to identify yourself when creating your account or when requesting customer support, such as your username and email address. · Data relating to the activity: correspond to the recording of the flight track and data relating to it: date, time, departure and arrival airport, duration, average speed, maximum speed, distance, maximum altitude. · Technical data: geolocation, application version number, debugging information, log file which are used to ensure our application settings and security.

For what purposes do we process your personal data:

The data processed through the KRISTAL.air Services are processed for the purposes indicated below. Different purposes may apply simultaneously. · Provision of Services: the data processed by KRISTAL.air are stored on your KRISTAL.air account and are accessible on your application. They are indicated as raw data (date, time) or data that has been analyzed (flight mapping, recent flight, recent challenge). · Accounts: it is necessary to create a KRISTAL.air account on the KRISTAL.air application to be able to use our Services. Your account also allows you to manage your content and preferences as well as to consult the recordings of your piloting activities. · Communication with you: When you contact our customer service to resolve a problem that you have reported, members of our team may need to process your personal data with your consent.

Sharing of your personal data:

Your personal data are not released, communicated, exchanged or transferred to third parties, on any medium whatsoever. Only the assumption of the takeover of KRISTAL.air and its rights would allow the transmission of your data to the possible purchaser who would in turn be bound by the same obligation to protect your data. International transfers of personal data: our Services are provided through hosting providers located in France and data is not transferred outside the European Union. Mandatory Disclosures: We may be required by law to disclose your personal data to certain authorities or authorized third parties, for example, judicial authorities.

Protection of your personal data :

We make every effort to ensure the security of your personal data.

Data quality:

We invite you to regularly access your account and check that your personal data is accurate and up to date. If you have any doubts about the accuracy of your data, please let us know and we will implement the necessary means to correct or erase the inaccurate data. Measures implemented to protect your personal data: The protection of privacy and security are of the utmost importance in the way we create and provide our Services. We take appropriate organizational and technical measures to ensure online security, physical security, and eliminate the risk of data loss. Access to our databases is limited to authorized personnel only with a justified need to access this information.

Use of cookies and web beacons:

KRISTAL.air uses cookies, web beacons and other similar technologies to operate and improve our website. For more information on the use of cookies by KRISTAL.air and on disabling cookies in your browser settings, see our Cookie Policy. You have the right to unsubscribe from promotional messages and to request that we stop processing your personal data for marketing purposes. We can always continue to send you critical security alerts. You also have the right to access, rectify and delete each of your personal data. We help you access or delete your personal data through your account or customer support. If you wish to exercise your rights with KRISTAL.air or oppose a treatment implemented by KRISTAL.air, the requests must be sent to KRISTAL.air, KRISTAL AERONAUTIQUE 61 - 71 rue Frédéric Mistral, 34400 Lunel, FRANCE, at the attention of our Data Protection Officer, or by e-mail to: You may be asked to provide proof of identity if we do not have another way to verify that you are the holder of the account to which you wish to have access. In the event that your rights are exercised with our company, KRISTAL.air will provide a copy of the personal data being processed. KRISTAL.air deals with all requests that are not of an excessive nature. Otherwise, KRISTAL.air may require the payment of reasonable fees based on administrative costs for any excessive demand from the user.

Complaint with the CNIL:

In the event of a dispute, you also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) whose head office is located at: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 7.

Modifications of this Policy:

KRISTAL.air reserves the right to modify this Policy, with or without notice, to block access to this site at any time, or to change the conditions of access. However, if this Policy were to be significantly modified, KRISTAL.air would publish a notice informing Internet users of this modification at the top of this Policy as well as on the homepage of the website:, and this during 30 days. We advise you to regularly consult this Policy in order to be aware of any changes.

Retention of your personal data

To enable you to use our Services, your data is kept until you request its deletion. If you wish to delete your data and your account, refer to our dedicated page. In the event of a request for deletion, all your personal data will be permanently deleted within 30 days of your request. If, however, you have deleted your KRISTAL.air account and wish to use our Services again, all you have to do is recreate a new account.